One Platform to Transform Your Resident Experience
The Granicus Civic Engagement Platform enables government agencies to transform how they connect with the public through a unified experience that integrates website, online services, digital communications, and more. Government teams work more efficiently and provide better service with solutions that transform residents’ journey, reaching and serving every resident equally and inclusively.
Powerful Technology to Better Connect People and Government
No- and Low-Code Digital Solution
Arm staff to rapidly build and iterate resident experiences – no need for technical skills and coding experience – with instantaneous content/service updates. Avoid the costs and delays required when relying on third parties to make changes.
Unified, Intuitive Digital Experience
Build modern, resident-first experiences that serve as a digital front door you can be proud of; provide easy, online access to information, services, and opportunities to engage in the legislative process.
Expanded Reach for Your Whole Community
Reach and engage more people leveraging the Granicus Subscriber Network of 280 million residents to build audience and enable opt-in communications on the topics that matter most. Write once and publish everywhere across channels; use AI to suggest additional ways to engage.
Improved Efficiency and Easier Collaboration
Enable fully digital resident journeys, eliminating paper, in-person visits and saving time for people and government. Connect residents’ data together – across all of your departments - to improve your employee and resident experiences.
Deeper Insight to Serve Communities Equitably
Embed feedback opportunities into all online interactions with government – for example, web pages, email, public meetings. Make data-driven decisions and fine-tune operations with input from the whole community – not just a vocal few.
Trusted by more than 5,500 Government Organizations
Granicus is the leading provider of citizen engagement technologies and services with its first-and-only Civic Engagement Platform, used by more than 500,000 public servants and 60,000 government communicators. See how your peers are working toward a more connected government that enables contactless interactions and uses data, AI, machine learning, and two-way feedback to drive continuous improvement of customer and staff experiences.
Georgia DNR increased revenue by $234,000 annually by promoting its Georgia Outdoor Map through email.
King County increased press release engagement by 33 percent when it deployed a new media relations strategy.
The UK's tax authority wanted to help small businesses get their taxes right the first time.
Philadelphia RISE's text messaging campaign built relationships and helped ex-offenders reintegrate to society.
Treasury Department uses govDelivery to promote program that helps prevent families from losing homes due to foreclosure.
Thousand Oaks conquers inefficiency with Granicus.
North Richland Hills eliminated an entire day of public meeting prep and assembly by modernizing with digital tools.
Saint Paul empowers citizens with strong email communications and public meeting management.
North Pacific Fishery Management Council saves 60,000-plus pages of paper per meeting with digital agenda management.
Louisville streamlined processes and increased its audience size by 500 percent when it went all-in on digital solutions.
Prince George's County Public Schools uses text and email to communicate with 187,000 parents and students.
Saint Charles County efficiently manages over a century's worth of land records with Granicus.
Columbus saves time, money and paper by digitizing their agenda management process.
Port of Tacoma communicates effectively with both taxpayers and shipping companies with one digital comms solution.
Fort Lauderdale simplified the boards and commission process by going digital.
Saint Charles County efficiently manages over a century's worth of land records with Granicus.
Wrexham County Borough makes waste collection easier for residents while reducing staff workloads.
Duluth now fills 98 percent of board and commission vacancies before they expire.
As a hurricane approached Leon County, deft use of digital tools and a crisis comms plan helped keep residents safe.
Hyattsville saved $100,000 in the first three months by transitioning to Granicus' end-to-end legislative management suite.
Wisconsin's improved comms strategy resulted in better engagement and $100,000 in saving in the first three months.
A single SMS campaign helped Michigan's DHHS schedule 90 informational calls about becoming a foster parent.
Using an e-filing system saved Florida's courts millions of dollars in postage expenses and improved efficiency.
Maryland DNR took back control of email chaos and grew their audience by 1,300 percent with govDelivery.
How a Small City Preserved Housing With Host Compliance
How the Tax Collection & Planning Departments Increased STR Compliance by 13% With Host Compliance
Pinellas County cut its agenda item approval time by 75 percent when it moved from paper-based to digital processes.
Emmaus, Pennsylvania saves nearly $30,000 annually in time and paper costs by moving agenda creation to the cloud.
Tasked with transforming an outdated website into a modern information portal.
Taking a research-based approach to transform the website into a customer service portal.
St. Louis Park turned to Granicus to help them provide digital services and accessible, relevant content.
By going all-in on digital government, Oakland improved citizen communication and public meeting management.
When the time came for Columbia County to completely update and transform the website, the team chose Granicus.
Charged with transforming its outdated website into a community engagement portal.
Greensboro was on mission to provide a dynamic, interactive, and visually compelling website that serves residents.
Arizona DOT cut wait times at its offices in half by shifting services online, reworking their office and strategic email comms.
Tasked with creating a one-stop service portal for its residents, businesses, and visitors.
Challenged with transforming an outdated “digital file cabinet” into a visually appealing, functional website.
Using digital tools to connect and inform citizens in a time of need.
In the aftermath of Hurricane Harvey, the City of Hurst provided a "central source of truth" for residents who wanted to help.
More than 1 Million Engaged Veterans Connected to Critical Health Information with govDelivery
Florida's Department of Children and Families expanded its reach to nearly 500,000 through digital channels.
On a mission to provide free and open access to information and resources that promote lifelong learning.
University of Michigan's Department of Family Medicine connected with over 1,000 at-risk youth via text message.
Charged with creating a website that enables users to easily find the information they seek.
Florida Fish & Wildlife reached over 1.6 million people and increased permit revenue through digital engagement.
The Michigan Summer Meals program fed more kids through targeted outreach.
Riders get the information they need about the specific route they ride—delivered right to their phone.
Olathe turned their govAccess website into a “virtual city hall” - now citizens are better informed.
San Jose is on a mission to the most technologically advanced city in America by 2020. Learn how Granicus is helping.
Castle Pines saves 40 hours of staff time each month by going digital for city council meetings.
Virginia Increases Enrollment in Medicaid
Napa County Automates Busywork & Improves Transparency With govRecords
WSDOT Keeps Traffic Flowing on 7,000 Miles of Roads With Email, Text, & an API
How the San Jose City Clerk Saves Taxpayer Dollars With govRecords
How AC Transit Uses Digital Agenda Management to Boost Productivity & Collaboration
How the City of Ventura Regained Control of Form 700s With DisclosureDocs
How a County Clerk-Recorder Runs an Efficient, Customer-Focused Office With govRecords
How a library refreshed their website with better branding, strategic navigation, and improved functionality on modern devices.
How a Popular Tourist Destination Stays One Step Ahead of Illegal STRs With Host Compliance
How a City Processes Parking Permits 63% Faster With govService
How NHTSA Quickly Connects Millions of Americans to Vital Vehicle Safety Information With govDelivery
How One Village Increased STR Compliance by 38%, Leading to $673k Collected in Taxes
How Fremont Police Department Improved Public Perception & Engagement With a New Website
How a Mountain Town Collected 36% More Taxes Than Budgeted With Host Compliance
How a County Saves $310k+ Annually After Moving Services Online With govService
How a Popular Tourist Destination Collected Evidence for 80 Citations in 3 Months With Host Compliance
How a Town Clerk Preps Meeting Agendas 16x Faster With govMeetings
How the County Grew Its Audience by 25% With Trusted Communications During COVID-19
How a City Brought 200 Short-Term Rentals Into Compliance in 6 Months With Host Compliance
How a County Empowers Staff to Boost Website Performance With govAccess
How The Clerk’s Office Handles 8,300 Online Requests With govAccess
How the Finance Department Increased Tax Collection by $2.8 Million with Host Compliance
How the Comms Team Notified Thousands Instantly in a Crisis With govDelivery
How the County Launched a Civic Engagement Platform, Starting with Modernization of Its Web Experience
How the Codes Department Achieves 90%+ Compliance With Host Compliance
How Indiana FSSA Kept Crucial Connections With Childcare Providers, Families During COVID
How the District of Columbia Increased Health Literacy and Reduced 911 Non-Emergency Calls with Strategic Digital Communications
How Reevaluating Current Tools Led to a New Vision for Digital Engagement
How Marin County Created a Higher Reach to Rental Owners and Built Better Capability for Code Compliance
How the HIRE Vets Medallion Program grew its program applications by 127% with support of the Granicus Experience Group
Connecting more people who have experienced trauma to services and programs related to PTSD
Milwaukee County Turns Daunting Paper Event Applications into Convenient Automated Process
How the DFPI Dramatically Improved Communication, Awareness, and Compliance Using govDelivery
How the City of Olathe, Kansas is Transforming into a Modern Powerhouse
Going Above and Beyond to Save Time, Money During Lien Searches for Coral Gables, FL
How Los Alamos National Laboratory Used govDelivery to Promote its Podcast
How Volusia County Leveraged Amanda to Streamline Operations and Improve Resident Services
How Nova Scotia is Building a Resident-Centric Government with Technology
Snohomish County, Washington Improves Civic Services Using Amanda
How Grand Rapids Made the Digital Shift to City Services
How the Moreton Bay Regional Council Created an Agile Digital Application Process
How Kansas City, Kansas Digitally Transformed Live Court Processes to Save Time, Resources
How Pioneer Community Energy used Technology to Revitalize Its In-House Marketing and Communications Capabilities
Combining Digital Tools Helps Fairfax, Virginia, Expand Community Engagement
How Austin Connected 13,000 Employees Across Over 45 Departments for Collaboration
How Cheshire West and Chester Council Created Community Connections in Unexpected Ways
City of Tea Tree Gully Shifts to a Digital-First Approach
How Online Engagement Connected Local Government to Community Through Transportation Projects and Local Art
For the City of Eugene, Digital Public Engagement Closes the Circle of Communications and Expands Reach
How Winder Empowers Growth and Civic Pride Through Messaging
Tangible Benefits for Residents and Employees
Digital Front Door
Resident-first website easing resident government interactions
Intuitive service experience completed 100% online
A Single Log-In
Unified customer experience with history and ability to modify interactions in progress
Relevant digital communications, delivered through residents’ preferred channels
Engagement in the legislative process from the comfort of your home
Easy Feedback Sharing
Prompts to share input at every touchpoint in the resident journey
Connections with more of your community with the Granicus Subscriber Network of 250M
Elimination of paper-based processing and reduce demands on your call center
Improved Customer Service
Centralized CRM aggregating customer data and past transactions
Data and Insights
Rich intelligence and reporting to adjust civic experiences, driven by resident feedback and actions
Low- and no-code tools that enable any government worker to make dynamic, data-backed changes to the customer experience
Best Practice Sharing
Access to countless best practices from a network of 500k government users
Granicus Customers Speak Out
“The more you can allow residents to customize their information experience, the better off everybody is.”
Doug Bear, Kitsap County, WA
“With Granicus, we could tie our service platform, our website, and our digital communications all together. With one vendor, we could ask a single question with one point of contact instead of asking three vendors the same question.”
Samantha Radomski, Clay County, FL
“We learned that many people in the populations we serve do not have regular access to a computer, but nearly everyone has a smartphone. Texting became a critical communication tool for us, especially when COVID hit.”
Marni Lemons, Indiana FSSA
“It used to take weeks to make even small changes, but with Granicus we have complete control and can make changes very quickly.”
Huw Ap Dui, Digital Projects Officer, Wrexham
"Our website is a way to push the envelope technologically while providing services to the public. It’s been a lot of fun."
Tiarra Earls Haas, Communications Officer, Maricopa County, AZ