Collaborating For a Better Constituent Experience


This post originally appeared on  Collaboration is a common theme in government today because it can increase employee productivity, improve communication, enhance resource sharing and even cut costs. But in a drive to achieve these results, many collaboration projects forget the ultimate objective of government: serving citizens. Too often, collaboration efforts improve internal operations… Read more »

Building a Smart City – 5 Things to Consider


Originally posted by Stepan Soukenik on GovDelivery’s U.K. blog.  What makes your village, town or city an enjoyable place to live? Do you value being able to walk in pedestrianized areas? Safe cycle routes? Clean air? A vibrant community events calendar? There are numerous factors that contribute to how we measure our quality of life. However… Read more »