Create an experience-driven government that delights users while saving time and money. Join the more than 6,000 governments worldwide that use Government Experience Cloud (GXC) solutions to empower their teams to develop lasting community engagement, deliver high-quality digital services, and operate more efficiently.
Build trust by delivering the connected digital experience the public expects. Granicus’ suite of capabilities is designed exclusively for government and assembled in our three GXC solutions: Service Cloud, Engagement Cloud, and Operations Cloud.
Digitize and streamline all your government services — 311 service requests, license and permit applications, forms, and every other interaction with the public — to increase satisfaction, save time and money, and collect unprecedented data insights to improve experiences for residents and staff.
Email, conversational two-way SMS, surveys, sentiment analysis, and the Granicus Subscriber Network help you build an audience and understand them like never before to boost adoption of government services, ensure programs are accessible and inclusive, and deliver more relevant and personalized experiences.
Make the most of your employees’ time and resources, reduce costs, and improve workflows by streamlining meeting and agenda management, simplifying public records requests, tapping into new revenue streams, and making compliance easy.
Achieve your mission goals and deliver the quality government experiences your community expects with Granicus’ unique combination of connected capabilities, expert strategic advice, and data-driven insights.
Create an integrated government experience for employees and the public. Our purpose-built digital experience platform helps unify the end-to-end customer journey while keeping citizens at the center.
Technology alone is not enough. You need long-term partners who can support every part of your digital journey. Granicus’ Customer Experience Services (CXS) team is there to assist with implementation, ongoing customer success, enhanced support, strategic advisors, trainings, and an active community of your peers.
Granicus is turning outstanding government experiences into a science. Insights gleaned from 30 billion digital interactions each year — and growing — help you understand your community while adding learnings from governments across the globe. All this enables you to deliver more relevant services, personalized experiences, and a unified digital government.
Get solutions to deliver exceptional experiences for all — anytime, anywhere, on any device.
