Deliver compliance, verify eligibility, reduce burden
Build a self-service experience that enables eligible people to keep their coverage while your staff stays audit ready.
Moving to digital-first engagement helps agencies meet Medicaid Redetermination requirements without overwhelming staff. With automated, accessible, and multilingual communications — paired with self-service forms and a verifiable audit trail — you can reach every enrollee, guide them to action, and maintain continuity of coverage while reducing administrative strain.
Email and SMS outreach segmented by eligibility, language, geography, and status.
Keep submissions on track with recurring prompts and deadline alerts.
Mobile-friendly forms with guided steps for reporting or requesting exemptions.
Secure uploads with status tracking and staff queues.
Content and experiences that support ADA compliance and multiple languages.
Every message, submission, and update logged for quick reporting and oversight.
Government Experience Cloud (GXC) customers increase program application completion rates by 40% with human-centered processes that guide qualified enrollees.
Check out the one-stop Granicus health and human service resource hub below, designed to showcase how government can provide efficient self-service experiences with secure notifications.
