DICTIONARY

What is License Management Software?

What is License Management Software?

License management software is used to track the workflows involved with governments managing licensing operations – such as professional, business, agricultural, animal, and vehicle licensing. Such operations may be complex and require tracking the latest state and federal information on rules and regulations. They also may involve regular inspections (such as health inspections) that government employees manage. Using software to manage the workflows is far more efficient, ensures licensing management is always checked against the latest regulations, and makes sure all applications and inspections are tracked.

Why is it important?

Governments keep their communities safe with license management software by making sure those operating in their jurisdiction are following all applicable laws and regulations. They are also a reliable source of revenues for governments, which can fund efforts to attract and manage growth and serve constituents. Licensing can be a complex and busy workflow for government. Trying to manage with paper-based systems is not efficient (because it takes longer, and data cannot be shared between departments) and runs the risk of applications and inspections getting “stuck” in process or lost. When the process moves quickly, it’s a better experience for businesses and individuals – which can help attract growth to a community.

How does Granicus help?

Granicus provides the govService Amanda platform, which allows governments to manage almost any licensing type activity easily and efficiently. Using the platform, governments can track the processes they are managing to find ways to make them run faster – and make sure all applications and inspections are tracked in the system. It manages all processes digitally and creates a master data set about the activity that can be accessed by multiple departments. That gives the government a 360-degree view into all a resident’s or business’ activity in the jurisdiction, allowing for better strategic planning, and provides a better experience when common data only has to be provided one time. Adding modules like contractor app, inspector app, and resident portals allows easy interaction and information sharing with external parties and allows a government’s mobile workforce to easily work from the field more efficiently.

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