BENCHMARK REPORT
2024 Civic engagement benchmark report
The annual Civic Engagement Benchmark Report discusses the impact of digital engagement efforts. The 2024 report highlighting growth in engagement strategy and the need for stronger experience evaluation capabilities.
Survey data from engagement practitioners shows the importance of civic engagement and the use of digital tools to foster trust and communication between governments and communities they serve.
Opportunities to use data to optimize strategies
Trends in engagement strategies across government organizations
More efficient ways to engage communities
The impact of AI tools on engagement
