Kitsap County faced challenges that many governments experienced during the COVID-19 pandemic: the rapid spread of misinformation and a surge in citizen demand for constant updates. To deliver reliable messages and build trust with residents, the County used govDelivery to scale communications efforts — with limited staff and resources.
- 25% Growth The County gained almost 10,000 new subscribers in 3 months.
- 40.6% Open Rate The County’s email metrics demonstrated high engagement.
- 50K Subscribers The County grew its subscriber base by double-digits, year over year.
- 1 Small Team The comms manager coordinates with 50 topic administrators to a results.