Resident Self-Service
Customer Portal and best practices peer-sourced from 4,500+ government agencies help ensure residents self-serve online.
Many local governments require residents and business to register for everything from pet licenses to home-based businesses. However, the registration process can be needlessly frustrating and time-consuming, for applicants and for government workers alike. Fortunately, there’s a better way.
Save time and cut costs while making registrations easier for residents.
Residents can use govService’s online portal to submit new registrations, renew existing registrations, pay fees, and more.
Cut costs and save time by streamlining workflows and automating communication within your agency and with customers.
Send request data to the appropriate team automatically, in real time, based on request details.
With a self-service Customer Portal and streamlined Staff Portal, govService allows you to streamline registration requests and processing. Give residents what they want and give staff what they need.
Customer Portal and best practices peer-sourced from 4,500+ government agencies help ensure residents self-serve online.
No-code interface means that almost any staff member can launch and update services and workflows to reflect new regulations, marketing changes, and more.
Streamline workflows with Staff Portal, which automates data transfers, intra-agency communications, and more.
Streamlined registrations and 24/7 availability makes it easy for residents to comply with regulations.
Conditional logic ensures that requests are routed to the right department without staff intervention.
With our Customer Portal, residents can track their registrations from submission, to review, to approval/denial.
Granicus specializes in developing eGovernment & eBusiness software solutions that automate manual processes and improve productivity. Schedule a demo and learn how streamlining registrations can benefit your organization.
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Read more about how these municipalities used govService to streamline processes, save time, and increase efficiency.