Empowering government to build better resident and employee experiences and get more value out of their civic engagement technology.

Learn More
GovQA

A Winning FOIA Recipe: The Ingredients Necessary to Satisfy Your Hunger for Less FOIA Complexity

Software isn’t the solution – it is a means to an end that involves a variety of ingredients to be successful. Those organizations that fail to see a return on their software investment are the same ones that think it will solve all their woes without doing the change management work necessary to modernize a public records response process.

In this brief, 15-minute webinar, Cindi Mansell, veteran records manager, reviews the ingredients she found necessary to ensure the successful implementation of FOIA software. You’ll walk away with:

  • Requirements to consider when choosing a software partner
  • An understanding of the problems FOIA software won’t answer
  • Ingredients that go into a successful FOIA Modernization Recipe

We’re sure you’ll walk away with tips you can take back to your own organization based on Cindi’s many years of experience.

Related Resources

Webinar

Digital Transformation: 2022 in Review + Predictions for 2023

Read More
On-Demand Webinar

Tips for Finding Common Ground When Legal and Records Disagree

Read More
Webinar

The Power of the Engaged Customer: Tips for Elevating CX Strategy

Read More
On-Demand Webinar

Getting Connected: OpenCities and EngagementHQ

Read More
On-Demand Webinar

Deep Dive: Destination Marketing and Short-Term Rental Revenue

Read More
On-Demand Webinar

How the City of Edina Implemented an Effective Digital Community Engagement Strategy

Read More
On-Demand Webinar

Tactical Urbanism and Building Better Communities

Read More
Webinar

Combating Public Records Request Complexity With Technology and Automation

Read More
On-Demand Webinar

3 Tips in 15 Minutes: How Fractional Ownership Impacts Short-Term Rentals

Read More
On-Demand Webinar

3 Ways SMS Messaging Can Improve Resident Experiences

Read More
On-Demand Webinar

Digital Transformation and Community Engagement in Planning

Read More
Guide

Data is Fundamental to Improving the Citizen Experience

Read More
Guide

2022 Public Records Benchmark Report

Read More
On-Demand Webinar

Metrics that Matter: How-to Evaluate Civic Engagement

Read More
On-Demand Webinar

3 Tips in 15 Minutes: Short-Term Rental Advice for Gateway and Resort Communities

Read More
On-Demand Webinar

Finding Time: Efficiencies for Government Staff

Read More
On-Demand Webinar

Best Practices for Effectively Communicating with Requesters

Read More
On-Demand Webinar

How the City of Palm Desert Created an Online Engagement Hub for its Residents

Read More
On-Demand Webinar

Tips for Dealing with Excessive Public Records Requestors and the Media

Read More