ON-DEMAND WEBINAR

Unlocking better outcomes in public safety and police services

Modernizing Service Delivery with Purpose-Built GenAI

Generative AI is emerging as a powerful tool for local safety leaders looking to create more accessible, always-on service experiences. But not all AI is government ready.

Empathetic public safety services are gaining urgency — with nearly 80% of residents rating trust and respectful treatment as top factors in their perception of law enforcement, and more than half of local leaders identifying improved community engagement as a strategic priority. As expectations for transparency and human-centered service rise, public safety departments are under pressure to deliver more empathetic, accessible, and responsive interactions that build trust and reduce unnecessary emergency calls.

Luke Norris, Vice President, Platform Strategy & Digital Transformation
Danny Villars, Senior Experience Consultant
Kate May, Principal Product Manager

Watch on demand

Thank you for your submission!
A business professional in a suit holding a glowing digital interface with AI and chatbot icons floating above the hand.

More about this session

In this expert briefing, join Granicus’ government experience leaders Luke Norris, Danny Villers, and Kate May to explore how purpose-built GenAI agents are resolving common public safety challenges like urgent and high stakes interactions, providing help based on a wide range of services and adapting answers to individual user needs — all while freeing staff from constant interruptions and improving resident satisfaction.

You’ll also learn how partnering with a trusted partner like Granicus can help your agency adopt GenAI confidently, with the right guardrails and ongoing support.

Whether you’re in public safety, communications, or digital services, this webinar offers practical insights into how GenAI can help your agency meet rising expectations and deliver effortless digital experiences.

Person working on dual monitors displaying data and charts in a modern office, representing AI-driven solutions for local government service delivery.

Key takeaways

  • Learn why GenAI is gaining traction among local government and residents — and why generic large language models (LLMs) alone aren’t enough.
  • Learn how GenAI agents designed for public safety services can deliver accurate, consistent information that improves community safety.
  • Discover use cases in public safety, including non-emergency inquiries, officer contact, and multilingual support.
BEGIN THE JOURNEY

Ready to deliver exceptional outcomes?

Book a demo