Empowering government to build better resident and employee experiences and get more value out of their civic engagement technology.

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Meet Us At ICMA 2021

We’re so excited to be back in person at ICMA this year.  We’d love to see you and catch up on the latest in resident engagement strategies, and the recent investments Granicus has made to help you reach your goals. We’ll have Bang the Table, OpenCities, and GovQA experts present to answer all your questions about the newest products to Granicus.

Where: ICMA at the Granicus Booth (#417)
Dates: October 3 – 6th, during conference exhibit hall hours

Fill out the form to pre-book your meeting time.

Speaking Sessions Hosted By Granicus:

Building Trust With Your Community

Time: Monday at 2:30pm – 3:30pm PT 

Trust isn’t just a buzz-word. Trust, good or bad, can change the way organizations and stakeholders interact. Trust can affect the progress of your community or project. Trust can open the door to clear and effective communication across demographics. But how do we create that bond of trust?

Join Michelle Stephens, Head of Planning Practice and a Senior Account Executive at Bang the Table, now a part of Granicus, as she explores the differences between requesting citizen participation and building trusting relationships with continuous communication and always closing the loop. She helps us answer the important question of “How do we ensure we are not just using participants as machines to provide feedback, but rather become partners in our decisions?”

What we’ll cover:

 

The New World of Short-Term Rentals: The Next Steps for Community Leaders

Time: Tuesday, October 5th from 2 – 3pm
The tourism industry saw rapid change in the last year as the pandemic shifted the short-term rental (STR) market. STRs, such as those found on Airbnb and VRBO, now make up nearly 25% of total lodging revenue. But many regulation strategies regarding STRs are stuck in the past. 

Join short-term rental and government experts in a discussion on how to manage the massive flood of tourism expected in a post-COVID-19 world. They’ll address: 

 

The Good, The Bad, and the Ugly of Building a Digital City Hall

Time: Tuesday, October 5th from 11:00am-12:00pm
Your community’s website is likely attracting more residents, business owners, and visitors than your city hall – especially since eCOVID-19 arrived. An ever-expanding number of agencies are looking to develop a more effective website to create a digital city hall that can deliver services with safety, efficiency, and convenience.  

Grand Rapids, Michigan made the successful transition to a digital-first city hall well ahead of the COVID-19 pandemic, resulting in efficiencies and improved customer experiences like:   

So, what were some of the key learnings from working on multiple government website projects?  

In this fireside chat, Doug Matthews, Assistant City Manager of Grand Rapids, and Luke Norris, VP of Platform at Granicus, discuss the Good, the Bad, and the Ugly of building a digital city hall. 

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