Empowering government to build better resident and employee experiences and get more value out of their civic engagement technology.

Learn More
govDelivery

Managing a Crisis in a Digital Age

Best practices for developing and executing communications in a crisis.

The Department of Homeland Security (DHS) Incident Command Watch Office is the national hub for situational awareness and is charged with communicating critical information to the public – often under urgent conditions.

To accomplish its goals, the Watch Office must execute strategic and timely crisis communications efforts – there’s no room for delay, and the digital methods must be secure.

Download this on-demand webinar to learn how the Watch Office:

  • Sends out mass notifications in under one minute
  • Manages real-time engagement metrics to monitor success
  • Experiences the highest delivery rate possible to its audience
  • Uses mobile-responsible and 508 compliant digital tools

Related Resources

Webinar

Streaming Public Meetings Made Simple

Read More
Webinar

Elevate Compliance and Eliminate Friction: Communicating with Short-Term Rental Hosts

Read More
Webinar

The Rise of the Engagement Ecosystem

Read More
Guide

How to Leverage SMS in State & Local Outreach Strategies

Read More
Webinar

Communication Solutions for Colorado Government Agencies

Read More
Webinar

Introducing the NEW Legislate

Read More
Webinar

How Schools Can Easily Manage the Flood of Public Records Requests

Read More
Webinar

Transforming Job Recruiting: How ODOT Uses Granicus to Reach Top Talent

Read More
On-Demand Webinar

Choosing Technology to Fill the Holes in Your Public Records Request Process

Read More
Webinar

Metrics that Matter: Tips for Capturing Program Engagement

Read More
Webinar

Building Program Awareness: Communication Strategies that Drive Outcomes

Read More
Webinar

8 Barriers of Digital Service Adoption

Read More
Guide

Employing Data to Maximize the Usefulness of Government Websites

Read More
On-Demand Webinar

Best Practices and ADA Considerations for Municipal Websites

Read More
On-Demand Webinar

Streamlining Vital Internal Communications: What Does Success Look Like and How is it Measured?

Read More
On-Demand Webinar

More than a Fling: How to Build Long-Lasting Relationships with Residents

Read More
Guide

The Rise of the Engagement Ecosystem

Read More
Guide

How to Leverage SMS in Federal Outreach Strategies

Read More
Guide

Understanding and Overcoming 8 Common Barriers in Public Services Enrollment and Adoption

Read More