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Managing a Crisis in a Digital Age

Best practices for developing and executing communications in a crisis.

The Department of Homeland Security (DHS) Incident Command Watch Office is the national hub for situational awareness and is charged with communicating critical information to the public – often under urgent conditions.

To accomplish its goals, the Watch Office must execute strategic and timely crisis communications efforts – there’s no room for delay, and the digital methods must be secure.

Download this on-demand webinar to learn how the Watch Office:

  • Sends out mass notifications in under one minute
  • Manages real-time engagement metrics to monitor success
  • Experiences the highest delivery rate possible to its audience
  • Uses mobile-responsible and 508 compliant digital tools

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