Empowering government to build better resident and employee experiences and get more value out of their civic engagement technology.

Learn More
govAccess

How to Overcome Digital Transformation Challenges

It’s no surprise that the digital transformation of government services will remain a priority moving forward. But what exactly does a successful transformation look like?   

IT leaders are tasked with developing this new digital landscape while facing new challenges daily. How do we use digital tools to engage with traditionally hard to reach audiences? What role do digital services play in agency transparency? How do we prioritize the customer experience? 

Despite these questions and challenges, several areas have been able to leverage the transformation to their benefit such as Hurst, Texas, which increased its civic engagement by 354% in less than a year, or Indiana FSSA which averages 10K new monthly subscribers through a variety of personalized campaigns to ensure families had access to childcare during the pandemic. 

To help answer these questions and share more success stories, Granicus is partnering with CDWG to bring you a session with industry experts. We will focus on making sure you have the tools to answer these questions as well as other ideas to improve the government experience for residents and users alike.  

Watch now to hear from Luke Norris, Granicus VP of Platform and Digital Transformation, and Sam Morton, Granicus VP of Local Sales, on how you can prepare to face the future. 

Related Resources

Webinar

Streaming Public Meetings Made Simple

Read More
Webinar

Elevate Compliance and Eliminate Friction: Communicating with Short-Term Rental Hosts

Read More
Webinar

The Rise of the Engagement Ecosystem

Read More
Guide

How to Leverage SMS in State & Local Outreach Strategies

Read More
Webinar

Communication Solutions for Colorado Government Agencies

Read More
Webinar

How Schools Can Easily Manage the Flood of Public Records Requests

Read More
Webinar

Transforming Job Recruiting: How ODOT Uses Granicus to Reach Top Talent

Read More
On-Demand Webinar

Choosing Technology to Fill the Holes in Your Public Records Request Process

Read More
Webinar

Metrics that Matter: Tips for Capturing Program Engagement

Read More
Webinar

Building Program Awareness: Communication Strategies that Drive Outcomes

Read More
Webinar

8 Barriers of Digital Service Adoption

Read More
Guide

Employing Data to Maximize the Usefulness of Government Websites

Read More
On-Demand Webinar

Best Practices and ADA Considerations for Municipal Websites

Read More
On-Demand Webinar

Streamlining Vital Internal Communications: What Does Success Look Like and How is it Measured?

Read More
On-Demand Webinar

More than a Fling: How to Build Long-Lasting Relationships with Residents

Read More
Guide

The Rise of the Engagement Ecosystem

Read More
Guide

How to Leverage SMS in Federal Outreach Strategies

Read More
Guide

Understanding and Overcoming 8 Common Barriers in Public Services Enrollment and Adoption

Read More
On-Demand Webinar

CX Reimagined: How-to Create Equitable Experiences

Read More