Public Transit and the Rise of Engagement Ecosystems

The old standard of community engagement kept agencies from making decisions in a timely fashion, which meant they were often aware of problems for a very long time before changes were implemented — a method with inherent risks and inefficiencies.

This guide introduces an alternative approach: The engagement ecosystem promotes flexibility, mobility, and risk reduction. Enabling organizations to make faster data-informed decisions and utilize open, digital dialogue to deliver more impactful services.

You’ll learn:

• The definition (and benefit) of an engagement ecosystem
• Why your peers are employing engagement ecosystems to create services that meet the needs of their communities
• How to implement an engagement ecosystem and how it can improve your organization’s culture