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Extinguish Community Requests with On-Fire Digital Services

How to easily service requests and fulfillment for residents and staff.

Heroic events often capture the community’s imagination of their fire departments. But it’s the mundane work — issuing permits, renewing licenses, and fulfilling routine community requests — that take up your time.

For departments, these task are demanding, tedious, and costly; for residents, navigating a tangle of PDFs and basic online forms is frustrating and time consuming.

Join us for a 30-minute webinar on demand to learn how to:

  • Improve customer service by letting residents submit requests 100% digitally (no printing, mailing, calling or stopping in), 24/7.
  • Reduce the hassle of fulfilling requests with a staff portal that lets you quickly review, assign, and complete requests.
  • Waste less time by automating data transfer between personnel and departments.
  • Independently launch any new digital services without contracting with expensive third-party vendors or consultants.
  • Launch new services quickly by connecting existing technology to plug-and-play solutions.
  • Keep staff and citizens informed of request status — start to finish —through automatically tracked transactions.

With Granicus, you can digitize any service quickly, including:

  • Child Safety Seat Inspection Request
  • Resident Parking Permit Application
  • Business Parking Permit Application
  • Non-Resident Senior Parking Permit Application
  • Burn Permit Application
  • Fire Station Tour Request
  • Officer Appearance / Presentation Request
  • Fire Department Volunteer Application
  • And more

Event Details:

Title: Extinguish Community Requests with On Fire Digital Services
Location: Online

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