Empathy in action: engaging constituents when progress stalls

In today’s environment of budget constraints, hiring freezes, and continuing resolutions, many government agencies face challenges that stall internal processes. During times of change, agencies must create a sense of continued progress, alleviate frustration, and promote transparency.

Join Granicus on December 5 for a webinar on how to manage stakeholder expectations through providing personalized, data-driven content that assures and informs.

Key Takeaways:

• Identify setbacks and proactively map experiences to prevent disengagement during slowdowns
• Incorporate empathy and trust into touchpoints to demonstrate responsiveness and reliability
• Use analytics to gain actionable insights, measure impact, and refine strategies for more focused and effective efforts