govService

Digitize Utilities: Update Your Online Experience to Simplify Workflows and Better Serve Residents

Manage the most pressing public utility service requests quickly and easily with a system designed to overcome internal silos, ease workflows, automate customer communications, and more.

How much time do your employees spend processing common customer requests to start/stop service, transfer service, and update billing information? What could your staff do if request processing was streamlined, more customers self-served online instead of by phone or email, and data transfer between departments was automated?

Granicus has a solution to streamline workflows, cut costs, and improve customer satisfaction.

Download to learn how to handle common utility service requests, from billing to one-time charges to start/stop service.

Learn how to:

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