Empowering government to build better resident and employee experiences and get more value out of their civic engagement technology.

Learn More
Host Compliance

Ask Us Anything About Your Short-Term Rental Compliance Program

Updates, Improvements, and Overhauls

Still have questions after implementing your STR regulation and enforcement plan? This session is for you! Widespread budget shortfalls, public safety concerns, and the continued growth of the short-term rental market have made effective STR policies more important than ever for local and state governments. 

While many communities have established a regulation and enforcement strategy for STRs, responding to change is critical for continued success. Asking the tough questions about how you can improve your ordinance or enforcement strategy can lead to internal efficiencies, happier hosts, and a more effective compliance program overall. 

This Ask Us Anything session is the perfect time to share your more advanced or complex questions about ordinance updates, efficient enforcement strategies, and the changing STR landscape. You’ll be able to bounce your questions and ideas off two respected subject matter experts: Associate Professor Brumby McCleod of the College of Charleston, Planner and STR Policy Expert Alex Marqusee, and Host Compliance Customer Success and Implementation Manager Elise Acosta

Don’t miss this opportunity for a deep dive with some of the industry’s sharpest minds. 

Wondering what “Advanced Questions” might look like? Here are some examples: 

  • What are the steps in a short-term rental auditing process? 
  • How can I best prioritize short-term rentals to inspect? 
  • What are some considerations for having different regulations for different zones? 
  • Where have you seen occupancy limits work well? 

Event Summary

Topic: Updates, Improvements and Overhauls – Ask Us Anything About Your STR Compliance Program
Location: On-Demand

Featured Speakers:

Brumby McCleod, Associate Professor at the College of Charleston

Brumby McLeod is an associate professor at the College of Charleston, School of Business in the Department of Hospitality & Tourism Management.  He is a research fellow with the Office of Tourism Analysis and the Riley Center for Livable Communities.  The focus of his research is in overnight accommodation and revenue management.  His teaching responsibilities include courses in service operations management, hotel management and revenue management.  He also leads an annual winter study abroad program to Banff National Park in Alberta Canada in Adventure Tourism and a summer study abroad program to Iceland in Destination Management & Marketing.

Brumby was raised in Roswell, Georgia, USA and earned his high school diploma from Roswell High School.  He earned his Bachelor of Science in Environmental Health Science at the University of Georgia, a Master’s in Business Administration at the University of Montana, a Doctor of Philosophy in Hospitality Administration at the University of Nevada, Las Vegas, and a Certificate of Revenue Management from Cornell University.

Alex Marqusee, Planner and STR Policy Expert

Alex Marqusee is a housing policy researcher and entitlement specialist who focuses on improving the regulatory and political environment to help build better places. He’s responsible for over a thousand units of market-rate and affordable housing in the East Bay where he leads developers through state and local regulatory environments to successfully receive planning approval. His policy work has provided City leaders with the economic and political analyses needed to make sound decisions around regulating housing and land use.

Recent successes include policy wins during highly charged debates over impact fees, rent control and biannual budgets in the City of Oakland. He is a subject matter expert in short-term rental policy and takes pride in working to effectively
communicate economic concepts and data analyses to diverse stakeholders ranging from City Councilmembers to neighborhood associations.

Elise Acosta, Host Compliance Customer Success and Implementation Manager

Prior to joining Host Compliance, Elise spent eight years coordinating business development and managing product engineering efforts at Cryptography Research, a security licensing start-up in San Francisco, and three years providing market research and consultant services on emerging technologies.  Elise guided customer contracts from proposal to delivery for clients in government, semiconductor, defense, payment, and consumer electronics industries. At Host Compliance, Elise finds it incredibly rewarding to work with jurisdictions, large and small, as they navigate their community’s short-term rental ecosystem. With an eye on continuous product improvement, she prioritizes the client’s voice to translate user feedback to development.  Elise divides her time between Texas and Nevada.

Related Resources

Webinar

Metrics that Matter: How-to Evaluate Civic Engagement

Read More
Webinar

3 Tips in 15 Minutes: Short-Term Rental Advice for Gateway and Resort Communities

Read More
Webinar

Finding Time: Efficiencies for Government Staff

Read More
Webinar

Best Practices for Effectively Communicating with Requesters

Read More
Webinar

How the City of Palm Desert Created an Online Engagement Hub for its Residents

Read More
Webinar

Tips for Dealing with Excessive Public Records Requestors and the Media

Read More
On-Demand Webinar

3 Tips in 15 Minutes: Short-Term Rental Misconceptions

Read More
Webinar

3 Tips in 15 Minutes: Prioritizing Short-Term Rental Safety

Read More
Webinar

Crafting Mobile Friendly Experiences

Read More
On-Demand Webinar

Tips for a Useful & Intuitive Government Website

Read More
On-Demand Webinar

The 7 Ingredients of a Great Online Public Consultation

Read More
On-Demand Webinar

Building Community Trust Through Transparency

Read More
On-Demand Webinar

Community Engagement and Short-Term Rentals

Read More
On-Demand Webinar

Lessons from the City of San Jose: Transforming Engagement and Shifting IT’s Role in Government

Read More
On-Demand Webinar

Writing Effective Communications to Increase Engagement

Read More
On-Demand Webinar

Short-term rental trends impact on local government

Read More
On-Demand Webinar

Seamless Service: Managing the End-to-End Resident Journey

Read More
Webinar

Diving into Digital Equity: Get Your Civic Engagement Project Ready for IIJA Digital Equity Grants

Read More
On-Demand Webinar

Newly Empowered: How Arizona Communities Can Address Short-Term Rentals

Read More