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A Guide to Cost-Efficient Service Delivery

While the demands for services have been increasing due to the pandemic, local governments are facing a $500 billion dollar shortfall in the next few years. Governments are having to do more with far less, while needing to ensure compliance is high for revenue generating services.

So how do you reduce the total cost of service fulfillment, while dealing with an ever-changing pandemic environment, and improving the citizen experience?

Watch this on-demand webinar where we cover how modernizing service delivery can provide multiple benefits for multiple functions within your local agency, and why it will take days, not months, to transform a multitude of services.

In this webinar, you’ll learn:

  • What cost savings modernizing services can bring
  • How to add more valuable time back into your staff’s day
  • How to improve licensing, permit, and other service compliance
  • The role in modernizing services in creating better civic and staff engagement

Event Summary

Topic: A Guide to Cost-Efficient Service Delivery
Location: Originally aired with the ICMA

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