7 Traits of Great Clerks According to City Leaders

It takes a team to run a city. Mayors, managers, council members, administrators, department heads (plus all their assistants and deputies) dedicate their days to fixing the past and shaping the future.

But there’s an individual at the quiet center of that bustling team who brings them all together: the city clerk.

So, what makes a great clerk? To get to the heart of it, we examined dozens and dozens of award nominations submitted as part of the Granicus 2018 Clerk Spotlight Awards.

Download this resource to learn the most commonly recognized traits mentioned by city leaders.

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