Empowering government to build better resident and employee experiences and get more value out of their civic engagement technology.

Learn More
GovQA

3 Tips in 15 Minutes: Move Your Records Storage and Tracking Out of Spreadsheets and Email

Cindi Mansell, veteran records manager, brings to light the critical flaws in using spreadsheets and email to manage records requests. If you struggle to get support to purchase appropriate tools to do your job as records manager, this overview and the accompanying materials can help! Get the clarity you need to help communicate the challenges and risks of relying on spreadsheets and email, including:

  • The 1 to 1 nature of spreadsheets for tracking
  • Assigning requests, reminders, and the importance of meeting deadlines
  • Capturing proof of compliance without an audit log
  • Email retention and search nightmares
  • Tracking numerous dates, times, and actions…and the importance of notes
  • Hurdles in generating reports on employee workload and time spent fulfilling requests
  • Invoicing and payments tracking
  • Consistency in responses and documents released
  • How these challenges and risks can lead to litigation, hearings and bad PR

Watch the webinar on demand now!

Streamline Public Records Request Management with Granicus.

Are Email & Spreadsheets Leaving Agency Records Requests Exposed?

Read more here.

Related Resources

Webinar

Addressing public records request complexity with modern solutions

Read More
Webinar

Transformative Excellence: Roseville’s Citizen-Centric Evolution

Read More
Webinar

Securing Support for Short-Term Rental Revenue Collection Projects

Read More
Webinar

Short-term rental programs post address identification

Read More
Webinar

Digital communications maturity: Where strategy meets technology

Read More
Webinar

The Power of Websites and Communications Just Got Stronger!

Read More
Webinar

Seamless Digital Government Services

Read More
On-Demand Webinar

A Masterclass on Award-Winning Government Website Designs and Proven Strategies

Read More
Guide

Four Stages of Communications for a Successful Government Customer Experience

Read More
On-Demand Webinar

City Hall Simplified for Clerks

Read More
On-Demand Webinar

Simplified Public Meeting Streaming

Read More
Guide

2023 Public Sector Digital Communications Benchmark Report

Read More
On-Demand Webinar

Short-Term Rentals and Local Government in 2024

Read More
On-Demand Webinar

Granicus Agenda and Video: A Year in Review

Read More
On-Demand Webinar

How to Save Time on Public Record Requests

Read More
Checklist

Efficient Budget Planning for Local Government: A Guide for Communication and IT Managers

Read More
On-Demand Webinar

Transforming Job Recruiting: How ODOT Uses Granicus to Reach Top Talent

Read More
Infographic

Revenue Recovery in Mississippi: How Local governments Can Get the Most out of Short-Term Rentals

Read More
On-Demand Webinar

Video & Audio Records Requests Made Simple

Read More