2026 STATE OF DIGITAL GOVERNMENT

Trends in permitting, compliance, and licensing report

Discover actionable strategies to elevate permitting, licensing, and compliance operations with Trends in permitting, compliance, and licensing.

This new addition to the “State of Digital Government” suite of reports combines internal usage data and responses to government employee surveys conducted by Granicus and with ath Power Consulting (apc). Together, this data provides essential insights for government service professionals.

Key benefits of accessing this report:

  • Leverage real-world data and benchmarks to make informed decisions.
  • Identify process optimization strategies to improve operational efficiency.
  • Empower teams with data-driven recommendations to boost public satisfaction.
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46.8%
of respondents attribute operational inefficiencies as a persistent challenge
15.6%
of agencies reported feeling very confident in their current processes
58.5%
of agencies are prioritizing accessible, multilingual experiences
57.3%
of agencies expect AI to have a strong operational impact in 2026 and beyond
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WHAT YOU'LL LEARN

Key benchmark insights for permitting and licensing

  • Process optimization: Reduce permit processing times by 74.4% and increase customer satisfaction by 70.7%.
  • Strategic investments: Explore how integrated, automated solutions enhance transparency and build public trust.
  • Economic impact: Understand how streamlined processes can promote economic growth and a pro-business environment.

Granicus empowers government agencies to achieve these goals with cutting-edge technology that streamlines operations and enhances service delivery.

Get the complete analysis

The Trends in permitting, compliance, and licensing report is your roadmap to operational excellence.

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STATE OF DIGITAL GOVERNMENT BENCHMARKS

Benchmark insights that drive smarter government

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Permitting, compliance, and licensing resources

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