During the year-in-review session, we’ll cover data from four benchmark sources critical to understanding the current and future state of public records processing. You’ll walk away with a better understanding of these benchmarks and how to use the data to plan for 2022 and beyond.
Leveraging 2021 Data to Guide 2022 Public Record Decisions
Agencies are receiving requests for COVID data and information about crisis planning and processes, and the types of requests are becoming more complex for health departments, law enforcement/public safety agencies, and others. In addition, the pandemic revealed weak spots in the public record response process; with inaccessible, non-digitized records, increasing time to release, and civil unrest exacerbated issues with video and other new(er) record types.
This Year-in-Review session will present data from four benchmark sources critical to understanding the current and potential future state of public records.
What Will Be Covered:
- Findings of the PiPRIndex’s impact on public record request volume
- Analyze the trends emerging from PiPRNews
- Examine qualitative data from the PiPRSurvey
- Impact of technology to reduce workload
- Dive into the public record request keyword analysis findings
Download the Recording Now!