FEDERAL AGENCIES
Accelerating government’s shift to more efficient, digital-first service delivery
Create compelling digital experiences that deliver useful, tailored information to boost awareness of program options and changes, guide constituents to online enrollment and change forms, and improve the accuracy and effectiveness of service delivery.
Deliver targeted messages and notifications to help citizens find and use relevant online services, reducing contact center interactions and walk-ins and saving costs on every transaction.
Learn about the 8 barriers of digital service adoption
Verify and track your agency’s meaningful work, with topline reporting and results that show your true impact on the mission. Use data-driven insights to gain a real-time understanding of digital service and program outcomes and identify any needed changes to improve effectiveness and eliminate waste.
Discover key tips for capturing program engagement
Replace outdated legacy systems and processes with modern FedRAMP authorized solutions that can be deployed quickly, immediately reducing maintenance costs and providing further ROI. Leverage Granicus’ low-cost, multi-channel digital communications platform and 360M+ opt-in digital subscribers of government content for broad, cost-effective outreach.
Enhance transparency, automate oversight, and create digital rules that detect fraudulent activity in real time without relying on costly look-back audits that are unable to prevent fraudulent activity at the time of occurrence.
Granicus enables efficient and effective government by transforming costly, labor-intensive operations into accessible online services, digitizing citizen interactions, and building streamlined experiences. Granicus solutions dramatically reduce the cost of government operations and citizen outreach while increasing program efficacy, citizen satisfaction, and accelerated outcomes.
Is your organization ready to improve program effectiveness and efficiency?
Support the administration’s policy goals by driving awareness and understanding of new programs or program changes, unwinding discontinued programs, and cost-effectively informing on alternatives. As missions change, effective digital communication ensures users understand and take appropriate actions without the need for additional — costly — interventions.
Leverage unmatched data insights and deep public sector expertise to create compelling digital experiences that deliver relevant, personal, and contextual content for higher user satisfaction and fewer complaints and calls. Educate citizens on easy-to-use, always available online services to provide faster and more flexible service delivery and timely issue resolution.
Capture extensive budget savings through reducing IT systems and maintenance costs, eliminating outdated paper and mailing expenses, and replacing expensive traditional outreach media campaigns with highly cost-effective digital communications and notifications.
