Managing a Crisis in a Digital Age
Best practices for developing and executing communications in a crisis.
The Department of Homeland Security (DHS) Incident Command Watch Office is the national hub for situational awareness and is charged with communicating critical information to the public – often under urgent conditions.
To accomplish its goals, the Watch Office must execute strategic and timely crisis communications efforts – there’s no room for delay, and the digital methods must be secure.
Download this on-demand webinar to learn how the Watch Office:
- Sends out mass notifications in under one minute
- Manages real-time engagement metrics to monitor success
- Experiences the highest delivery rate possible to its audience
- Uses mobile-responsible and 508 compliant digital tools