ON-DEMAND WEBINAR

Beyond the CMS: Modernizing government services with Service Cloud

Watch this on-demand session designed for current website & CMS customers. We explore how upgrading to Service Cloud enables smarter self-service, deeper engagement, and easier fulfillment through one unified platform. Whether you’re looking to reduce call volumes, automate workflows, or make content more accessible and actionable, this session will show how you can do it all, without needing to be a developer.

Watch on-demand

Illustration of modern digital government services, featuring abstract graphics of cloud computing, user interfaces, and interconnected devices.

Turning websites into service engines

As resident needs grow more complex and staff capacity stays flat, government leaders are discovering that content management alone isn’t enough. It’s time to move beyond the website and toward connected digital services — and that’s exactly what Granicus’ Service Cloud delivers.

We’ll also show real-world examples of how other local governments streamlined internal processes, improved constituent satisfaction, and saw measurable returns by upgrading. This is your opportunity to see what’s possible when your website becomes more than just a digital front door — it becomes a fully connected service delivery engine.