Make the change: A data-fueled approach to modernizing higher education

In higher education, digital modernization efforts frequently stall due to budget constraints, stakeholder resistance, and a lack of ability to demonstrate tangible value. Successful digital transformation requires more than just new technology; it demands a strategic approach to change management grounded in data.

This report features expert guidance from Megan Asikainen, former city clerk and director of product management at Granicus. Drawing on her experience with successful implementations over the years, she provides a clear framework for aligning technology investments with institutional goals, overcoming resistance, and measuring the outcomes that matter.