The Granicus Customer Experience Services (CXS) team empowers governments to design, support, and deliver exceptional services that drive measurable social outcomes.
Our extensive experience, demonstrated through a history of successful engagements, empowers us to help governments deliver the best possible experience solutions.
Granicus technologists, strategists, and customer success specialists integrate seamlessly into your team, dedicated to enhancing the health, impact, and efficiency of your government programs both now and in the future.
As the leading government technology provider, Granicus understands the digital services journey and has the necessary technology, expertise, and dedication to deliver meaningful, measurable outcomes.
As the leading government technology provider, Granicus understands the digital services journey like no other, and stands ready with the technology, expertise, and dedication needed to deliver meaningful, measurable outcomes.
We’ll help you smoothly launch your operations with our decades of experience, proven methods, and diverse training opportunities. Whether through tailored sessions or accessible resources, our expertise ensures you hit the ground running and achieve your goals efficiently.
Each year, your personal Granicus advocate will meet with your team to review your current performance and highlight opportunities for growth or improvement. This is an excellent chance to see what you’ve achieved, examine your goals, and develop a plan for the future.
GXG is Granicus’ digital agency focused on citizen experience and digital engagement, providing human-centered strategies, data-driven insights, and hands-on consultancy services. We design custom solutions and achieve measurable outcomes for our customers.
Our support team is here for you when you have technical issues or questions. Granicus offers extensive coverage, with dedicated live events and critical incident support. Visit our Support Portal to submit a ticket or review past and current cases.