Effortless access to county services is here! Introducing GXA, a leap forward in digital service delivery

County governments often feature complex service layers that can be difficult for residents to navigate. Government Experience Agent (GXA), the new AI-powered conversational digital agent specifically tuned for county government, is here to help. Join us to see how GXA is purpose-built to deliver instant, accurate answers to resident questions— reducing call volumes and walk-ins with effortless, 24/7 digital support.

You’ll learn:

• Why generic LLMs fall short for providing easy-to-understand service experiences for residents navigating city vs. county service complexity
• How built-in GXA safeguards ensure secure, government appropriate, jurisdictionally aligned interactions
• GXA’s approach to keep you in control of your agent’s responses, with continuous optimization from Granicus experience experts