Lake George, New York, is in a popular resort area and sought to proactively identify properties being used for short-term rentals (STRs). The town sought a more efficient, less manual solution to pinpoint STRs so they could not only ensure proper permits were issued and enforced, but that they were protecting the fragile ecological environment of Lake George and preventing a strain on natural resources.
- Improved process efficiency
- 67% increase in number of permits issued
- 238% permit revenue increase
- Enhanced ability to address and improve older property systems