Empowering government to build better resident and employee experiences and get more value out of their civic engagement technology.
Learn MoreHow The Clerk’s Office Handles 8,300 Online Requests With govAccess
The Clerk’s Office wanted a website with a better technological foundation to provide stellar customer service and access to the judicial branch. Through Granicus govAccess, the Clerk’s Office incorporated online forms, a virtual assistant, and more to handle 8,300 requests in 4 months.
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The Maricopa County Clerk of the Superior Court strives to provide customer satisfaction through advanced technology. However, the Clerk’s Office was working with an aging website.
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In six months, the website had 1.4 million page views. The website received 8,300 requests through the virtual assistant in 4 months.
Page Views
Online Requests
Less Work
Mobile Users
"Our website is a way to push the envelope technologically while providing services to the public. It’s been a lot of fun."