The city of Escondido, CA, located 30 miles northeast of downtown San Diego, faced a staggering surge in graffiti between 2018 and 2019. The city wanted to reclaim its beautiful city in the fight against graffiti, and so, turned to technology for the answer. By implementing a customizable mobile app where residents could report graffiti, the city took control of the situation. The results led to dramatic graffiti eradication, increased community pride and economic development, which led to numerous prestigious awards for community service.
- 36,424 tags removed
- 10,438 work orders completed in 2019
- < 24 hours the average response time for new graffiti tags