Cindi Mansell, Records & Information Management Consultant, Granicus
Josh Fruecht, Senior Director, Granicus
Transparency in public records is more important than ever, with new reporting requirements and responsive public record types – including police body cam footage, drone footage, and requests for “any-and-all” emails – putting pressure on staff for fulfillment.
According to The Granicus Public Records Complexity Report, since 2018:
- File size of response documents is up by 237 percent
- Volume of video files is up by 98 percent
- Time spent processing requests has increased by 112 percent
Technology is key to managing these complex factors. Introducing efficiency into your public records request process with software will help you keep up with demand. Join us for a conversation around how complexities in public record requests continue to increase and what agencies should look for in technology solutions to help manage those challenges.