With significant increases in both public record request volume and response complexity, spending excess time on requests for audio and video will inevitably shift staff focus from other priorities. From fielding the initial request online to flying through an automated redaction process and providing a secure, defensible response, communities across the country have embraced technology to simply the request management process for public records. Hear from John Donovan, Director at Granicus, and Jon Gacek, Head of Public Sector at Veritone, on the public record request management landscape in 2023. Attendees will learn how simplifying redaction processes can save staff time and provide peace of mind, and how the partnership between Granicus and Veritone empowers local governments everywhere.
Key takeaways:
- Why public record request management is a bigger challenge than ever in 2023
- How automating the redaction process and workflows for audio and video files saves time and empowers staff
- How technology is enabling communities to improve response times, transparency, and compliance