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Managing the Unintentional Roles of the Clerk

City and County Clerks have long played an important role in local government. Their responsibilities are wide-ranging and far-reaching, and with constantly changing laws and citizen expectations, their role looks very different today than it did 10 years ago.

In addition to keeping records, preparing agendas for public meetings, and/or issuing licenses, clerks frequently fulfill other duties as needed by their communities.

This new guide outlines some of the new, unintentional roles that clerks are taking on to manage the changing environment in local government, and provides tips on how to fulfill day-to-day responsibilities.

You will learn how clerks are becoming:

  • Government Sherpas: Leading constituents to digital information they seek.
  • Vote Trackers: Ensuring voting accuracy and legitimacy.
  • Public Information Officers: Keeping citizens well-informed.

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