Empowering government to build better resident and employee experiences and get more value out of their civic engagement technology.

Learn More
govMeetings

Managing the Unintentional Roles of the Clerk

City and County Clerks have long played an important role in local government. Their responsibilities are wide-ranging and far-reaching, and with constantly changing laws and citizen expectations, their role looks very different today than it did 10 years ago.

In addition to keeping records, preparing agendas for public meetings, and/or issuing licenses, clerks frequently fulfill other duties as needed by their communities.

This new guide outlines some of the new, unintentional roles that clerks are taking on to manage the changing environment in local government, and provides tips on how to fulfill day-to-day responsibilities.

You will learn how clerks are becoming:

  • Government Sherpas: Leading constituents to digital information they seek.
  • Vote Trackers: Ensuring voting accuracy and legitimacy.
  • Public Information Officers: Keeping citizens well-informed.

Related Resources

Webinar

CX Reimagined: How-to Create Equitable Experiences

Read More
Webinar

Ask Us Anything: CX and Digital Service Adoption

Read More
Webinar

Delivering Seamless Digital Services Webinar Series: Public Meeting Delivery

Read More
Webinar

Delivering Seamless Digital Services Webinar Series: Service Request Management

Read More
Webinar

Delivering Seamless Digital Services Webinar Series: Public Records Requests

Read More
Webinar

Delivering Seamless Digital Services Webinar Series: Digital Forms & Workflows

Read More
Webinar

Elevate Your Digital Engagement Series: 360 Degrees of Community Involvement

Read More
Webinar

Elevate Your Digital Engagement Series: Transitioning into a Digital City Hall

Read More
Webinar

Elevate Your Digital Engagement Series: Preserving Communities – Public Engagement and Short-Term Rental Compliance

Read More
Webinar

Elevate Your Digital Engagement Series: Better Inform, Serve, and Engage Your Residents

Read More
Webinar

Powering Tourism Customer Panel: How Local Governments Support Tourism with Granicus Solutions

Read More
Webinar

Empower a Modern Government Experience

Read More
On-Demand Webinar

Public sector digital communications benchmark report: Digging into the data

Read More
Guide

A complete guide for Records Managers

Read More
On-Demand Webinar

Ask Us Anything LIVE Featuring Your Peers in Government

Read More
Guide

2022 Public Sector Digital Communications Benchmark Report

Read More
On-Demand Webinar

Expert Strategies to Leverage Technology & Data for Medicaid Unwinding

Read More
On-Demand Webinar

Know What You’re Owed: Short-Term Rental Revenue and Local Government

Read More
Webinar

Focus on efficiency and self-service

Read More