WEBINAR
The Intersection of Technology and Service
As customer experience (CX) improves daily with conveniences like text reminders, order confirmations, and targeted emails, public sector agencies at every level are reassessing their service journeys to be more human-centered.
Get a behind the scenes look at how agencies are making the right people aware of programs available, maximizing engagement and enrollment, improving productivity, and demonstrating measurable impacts at the intersection of service and technology.