GUIDE

SMS outreach best practices for state and local government

State and local governments increasingly use SMS to connect meaningfully with their communities.

The guide, “Concise Real-Time, Action-Oriented, and Personal Communications: Best Practices for SMS in Government Outreach Strategies,” offers a roadmap for using SMS to deliver personalized, timely messages that encourage engagement.

Whether sending reminders, gathering feedback, or driving participation, SMS allows agencies to reach people where they are most likely to respond — on their mobile devices.

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Download this guide to explore how SMS can be integrated into your existing communication strategy from social media to email to create a multi-channel approach that boosts engagement. You’ll also learn how to leverage modern tools like artificial intelligence to scale your outreach while ensuring your messages remain relevant and impactful.

You’ll Learn About:

Implementing SMS Outreach: Proven methods for using SMS to reach your community in real-time.
Creating Personalized Messages: Tailor your content to each recipient’s needs for better engagement.
Optimizing Timing and Delivery: Best practices for sending messages at the right moment without overwhelming your audience.
Advanced Technologies for SMS: Discover how AI can improve the efficiency and personalization of your SMS campaigns.
Tracking Success: Learn how to monitor response rates and adjust strategies to improve overall communication effectiveness.

Download your copy now.