Over the last two years, digital tools have changed expectations of what government can do to serve their communities, reaching them where residents are most likely to engage.
The future is clear: Technology makes it easier to handle change, connect with hard-to-reach populations, and reduce the stress of outdated and inefficient processes across all government agencies.
The agencies that will gain the most from this new evolution are those with a dedicated approach to technology and a vision for changing the way that governments use technology to better serve their residents.
To help achieve that goal, Granicus has created a “Playbook for Digital Engagement.” Combining Granicus’ industry experience, data from NASCIO’s recent 2021 State CIO Survey, and first-hand experiences from CIOs on the frontlines of digital government, this e-book provides both a roadmap to success and tips to avoid the common roadblocks faced on the way to digitizing services for communities safely and efficiently.
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