Meeting Public Expectations with Text and Two-Way Communication

Are you looking to expand your communication strategies? Learn how governments are expanding communications beyond email and successfully incorporating text messaging and two-way communication to meet the public’s expectations of seamless, personalized experiences.

Key takeaways:

• Understand the expectations that come along with delivering quality digital services experiences.
• Discover the various channels available to government communicators and how they are best used for different audience segments.
• Enhance your own communication practices with practical strategies and actionable insights that have had proven success in government.

Watch the replay and download the slides to see how two-way texting can elevate your communication strategy, no matter where you are in your digital transformation journey.