It’s Time to Get Smart About Government’s Inefficiencies
In a digitally-powered and experience-driven world, governments are feeling the mounting pressures of increased citizen demand. Seamless digital experiences have become the norm, and paper-based processes are a thing of the past.
As they work to get unstuck from legacy systems that are costly to maintain, more governments turn to technology to provide better citizen service and reduce costs. However, government faces two considerable hurdles: inflexible procurement cycles that limit investment in updated technology, and enhanced security needs to protect sensitive citizen data.