At the start of the civic engagement journey, your residents were excited and ready to overcome any obstacles that stood in the way of making your community better. But as time went on and project timelines lengthened, interest in championing various causes waned. As a result, many previously activated residents may have stopped visiting the site or regularly engaging with projects. With tools that provide effective audience segmentation communication of project updates, you can meet “project fatigue” head-on.
Our digital communication module is purpose-built to re-engage residents and keep them informed on projects and additional services. With it, you can provide a truly closed loop that provides residents the opportunity to learn about, and engage with, your projects regardless of where they start their digital journey. Through these interactions, our tools can help track their sentiments, helping your staff provide personalized and empathetic interactions.