Extinguish Community Requests with On-Fire Digital Services

How to easily service requests and fulfillment for residents and staff.

Heroic events often capture the community’s imagination of their fire departments. But it’s the mundane work — issuing permits, renewing licenses, and fulfilling routine community requests — that take up your time.

For departments, these task are demanding, tedious, and costly; for residents, navigating a tangle of PDFs and basic online forms is frustrating and time consuming.

Join us for a 30-minute webinar on demand to learn how to:

Improve customer service by letting residents submit requests 100% digitally (no printing, mailing, calling or stopping in), 24/7.
Reduce the hassle of fulfilling requests with a staff portal that lets you quickly review, assign, and complete requests.
Waste less time by automating data transfer between personnel and departments.
Independently launch any new digital services without contracting with expensive third-party vendors or consultants.
Launch new services quickly by connecting existing technology to plug-and-play solutions.
Keep staff and citizens informed of request status — start to finish —through automatically tracked transactions.

With Granicus, you can digitize any service quickly, including: