Webinar

Digitize government services: Go paperless & boost resident satisfaction

In today’s swiftly evolving digital landscape, governments grapple with the challenge of providing easily accessible and user-friendly digital services to residents. This webinar aims to illustrate how to create seamless government experiences, enabling residents to access services conveniently on their preferred devices.

Man with a laptop and phone illustrating that he's using digitized, paperless options for notes and folders.

Key topics covered:

Transitioning to a paperless approach to streamline access to information and services, reducing resident frustration while also saving government time and money long-term.
Harnessing wayfinding tools to empower residents with self-service capabilities so they can navigate your website and find the services they require.
Digitizing all types of service requests, ranging from parks and recreation to potholes and permits, to enhance government service efficiency and improve service delivery outcomes.