How to Bring User-Centered Design to Government Services
Service delivery is a core function across all levels of government — from filling potholes to distributing critical benefits. But, for those requesting and fulfilling these services, the process is usually manual and time-consuming.
Join us for an on-demand webinar that will show you how to:
- Make it easier for citizens to pay bills, apply for jobs, pay parking tickets, and more.
- Make it easier for staff to handle, track, and deliver inbound service requests
- Elevate productivity by nearly eliminating the need for in-person visits
- Shrink costs of service delivery by streamlining internal operations
Offering digital services online is more than posting a PDF online; it’s about enhancing the experience to be digital, smart, and intuitive. Watch now to learn how.
