Explore how Denver’s Regional Transit District (RTD) manages an increasing amount of public safety public record requests while ensuring transparency, operational efficiency, and compliance. We sit down with Bill Bradford, Senior Manager of Information Governance, and Emily Valdez, Privacy Manager, at RTD to discuss their best practices for managing public safety public record requests and how policy changes like the Colorado Privacy Act impact their day-to-day workflow.
Key Topics Covered:
- Navigating the RTD’s streamlined process for receiving, reviewing, and responding to public safety public record requests.
- Strategies for optimizing operational efficiency while maintaining accuracy and quality.
- Balancing transparency and privacy: Protocols for redaction, disclosure, and data protection.
- Leveraging technology: Tools and systems employed by the RTD to facilitate information access and streamline workflows.
- Ensuring compliance: Adhering to legal requirements, data security, and privacy regulations.
