From noise to connection

Engaging residents with meaningful communication

Messaging can easily get lost in the onslaught of information citizens receive daily. Learn how to cut through the noise with clear, accessible, and impactful communication that builds trust, encourages participation, and focuses on the voice of the customer.

Key takeaways:

• Deliver high-value content. Get to know your audience in order to send something worth reading.
• Design for the busiest day. Scan-ability is key.
• Follow up. Stay front of mind and send reminders if people haven’t taken action or seen something crucial.

Be sure to check out the entirety of the webinar series.