WEBINAR SERIES

Light lifts to start improving public sector experiences today

Citizens expect a modern user experience when interacting with any public sector organisation, including digital, self-serve options; a seamless online experience between departments; and clear, timely, engaging communications. Meeting those expectations can seem daunting, but Granicus experts are here to help.

Register for our free webinar series packed with quick tips for building a modern digital government. Can’t make a session? Watch any of them on demand, anytime.

You’ll learn:

Easy ways to understand and improve the current user journey
Tactics for standing out in today’s unceasing information deluge
Strategies for delivering the right message to the right person at the right time
Means of breaking down siloes to provide a unified government experience
Advice for making public consultations more than a formality

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Get quick wins and deliver better outcomes

In this series, we will offer simple ways to improve the digital experiences offered to your community, whether you’re just getting started or going through a full-scale digital transformation.

Upcoming webinar details

Fragmented systems lead to duplicated efforts and frustrated citizens. This session will explore how public sector organisations can harness technology to create a single, unified view of various segments and like groups. — enhancing service delivery, reducing inefficiencies, and improving the overall customer experience.

Date: 3 July 2025
Time: 11:00 am [BST]
Duration: 45 min
Cost: Free
Speakers: Jason Eakins, Business Development Manager at Granicus, and David Sercombe, Head of Applications Development and Service, Strata Service and Solutions, on behalf of Exeter, East Devon, and Teinbridge Councils

Key takeways:

  • Understanding of the benefits of connected technology.
  • Drive targeted communications through better understanding of residents.
  • Reduce call volumes using proactive communications through evidence-based approaches.

Watch them on-demand

BEGIN THE JOURNEY OF DIGITAL TRANSFORMATION

Ready to deliver exceptional outcomes?

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