DIGITAL TRANSFORMATION FOR GOVERNMENT

Bringing government closer to the people you serve

A TRUSTED PARTNER

With 2,000 employees across the globe supporting more than 7,000 government organisations, Granicus promotes meaningful connections between the government and the people they serve by:

  • Enhancing customer experiences with government at every touchpoint
  • Engaging communities equitably and inclusively
  • Improving outcomes while streamlining operations
  • Ensuring trust, transparency, and compliance
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OUR MISSION

At Granicus, we empower government with digital solutions to boost community engagement and enhance citizen satisfaction. Join us in transforming public services and driving meaningful impact.

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THE GRANICUS JOURNEY

25 years of bringing the best government experience solutions together.

2024

Elevating community experiences & expanding reach Granicus acquires destination marketing services provider Simpleview. This addition expands Granicus’ ability to better support experiences for the whole community, with Simpleview bringing decades of experience helping to promote, connect, and develop the visitor economy.

2023

Best places to work (remote) Granicus makes strides as one of the best fully remote workplaces in 2023, illustrating commitment to employee satisfaction while embracing a remote work life.

2022

Improving meetings & expanding globally By gaining a full-service video provider and government CRM (constituent relationship manager) Granicus graduated to an unparalleled government solution provider and tapped into the Latin American and Caribbean markets.

2021

Expanding into the Australia/New Zealand Market Granicus expanded into the Australia/New Zealand market and improved website and community engagement offerings with the addition of Bang the Table and OpenCities. It also added GovQA, a robust public record request management solution.

2021

New global benefits “Wellbeing Wednesdays” are rolled out to combat work fatigue associated with the pandemic. “No Meeting Day”, designed to allow employees to spend a day and focus on work and think creatively, and “Unplug Day”, designed to give employees a true time to disconnect.

2020

Broader digital transformation initiatives Adding on to Granicus’ trusted investor Vista Equity Partners, Harvest Partners joins the partnership to accelerate and expand digital transformation for government.

2020

GovTech top 100 Awarded as part of a compendium of 100 companies making meaningful impact in state and local government agencies across America.

2019

Industry’s first unified engagement platform London-based government service provider joins forces with Granicus to provide an unparalleled civic engagement platform for online government services and transactions.

2019

Inc.5000 most successful companies For the fifth consecutive year, Granicus makes Inc.5000 list of most successful companies in America, showing lofty heights for the gov tech innovator.

2018

Meetings, records, & CMS Granicus grew and leaned into the meetings, records, and CMS space. Vision Internet provided a more robust, refined CMS that increased resident and government connectivity.

2017

Merger Granicus and GovDelivery merged and rebranded as the new Granicus; the combined entities offered leading cloud solutions that redefined government-resident interactions.

2015

100M subscribers GovDelivery uses the communications cloud to reach over 100 million people, showing an unprecedented reach of world-class capabilities in transforming resident engagement.

1999

Founded Granicus and GovDelivery were independently founded.

CONNECTING & ENGAGING

250K admins send more than 19B government messages annually

“Before, it was just kind of hit and hope with social media. But now, with segmented messaging, you can understand a lot more about what’s working, what isn’t. You can delve a bit deeper and really reach people with the messages that matter to them.”
Nick Fromont
Digital Communications Business Partner, City of Doncaster Council
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Community member looking at mobile
IMPROVING CUSTOMER EXPERIENCE

68M online forms submitted per year resulting in 80% fewer walk-ins

“We had many compliments from customers who were glad they didn't have to wait to be seen anymore. We also found it was easier for us to allocate more time to see customers that really needed extra help and support.”
Greg Arends
Customer Experience and Digital Manager, Stevenage Borough Council
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Fewer walk ins - happy staff
DEMONSTRATING TRANSPARENCY

5.3M UK users interacting with forums, feeds, newsletters, and more

“The more we are realizing about EngagementHQ and how much it offers, I think the only thing that restricts you is your imagination.”
Anna Miller
Research Team Manager, Cheshire West and Chester Council
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Community members looking at website

Granicus leadership team

The Granicus executive team brings a wealth of knowledge gleaned from decades of combined experience leading the world’s top technology companies.

Granicus in the news

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PARTNER WITH US

Flexible, scalable solutions to help create a modern, digital-first government

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