LOCAL GOVERNMENT

Delivering digital service transformation for local government

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OVERVIEW

Modern government experiences for your residents

We give local leaders back more time and resources, empowering staff to focus on critical priorities rather than routine tasks.

Connect with everyone in your community — including the hard-to-reach and underserved — to build stronger relationships and make equitable decisions with better communications and better intelligence.

Leverage data insights to segment your audience and engage with people in ways that are relevant to them, on the topics they care about, creating a more collaborative experience while demonstrating transparency.

Our solutions are built specifically for government, resulting in less customisation and shorter timelines for implementation. Plus, our in-house team of software engineers, service designers, and expert strategic planners means you are fully supported with one team for faster results and a better return on investment.

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"Thanks to [Granicus technology] our staff find that when people progress to needing to speak to them, they come much better informed and have realistic expectations of the support we can offer. With fewer telephone calls and face-to-face interactions to deal with, our staff have more time to focus on those that need our support the most.”
Victoria Collins
Milton Keynes City Council
Read Success Story
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WHY GRANICUS

Seamless experiences for local government

Granicus is trusted by more than 70% of local authorities in the UK to deliver unified, accessible digital services that delight staff and citizens alike. Our suite of connected technologies serves all your digital government needs.

Start your government experience transformation

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WHO WE HELP

Local government and the people they serve

Council Leadership
Communications Managers
Heads of IT
Digital Transformation Managers
Heads of Customer Experience

We help councils deliver for the people they represent by digitising any and all government interactions: tax payments, applying for support, reporting community needs, social care, coordinating municipal services, and many more.

70%
of UK councils use Granicus
17M
subscribers in the opt-in network
85%
increase in digital self-service
OUTCOMES

One unified government experience

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SAVE TIME AND MONEY

Automate routine tasks, streamline processes, and enable more self-service for citizens so your organisation can dedicate time and resources into what really matters.

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INCREASE SATISFACTION, DECREASE COMPLAINTS

Provide seamless digital services that deliver the information and results your citizens need, when they need it, without requiring in-person visits or phone calls.

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DATA INSIGHTS ACROSS DEPARTMENTS AND THROUGHOUT YOUR COMMUNITY

Gather valuable information about your community with every digital interaction. Then, combine data from different services and work streams to break down interdepartmental siloes and serve your community as one unified government.

RESOURCES

We have the experts to help you get started

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BEGIN THE JOURNEY OF DIGITAL TRANSFORMATION

Ready to deliver exceptional outcomes?

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