WEBINAR | 23 June, 2026

Digital confidence in public services: Progress, AI, and trust in 2026

Following the release of our 2026 whitepaper, Digital confidence in public services, this webinar will explore what the findings mean in practice for public sector organisations.

Based on research with both public sector workers and UK citizens, the report highlights a sector making progress today — but facing growing uncertainty about its ability to meet future expectations.

Join us for a discussion on how public sector teams can translate these insights into practical action, while building confidence among their workforce and the people they serve.

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Date: Tuesday, 23 June
Time: 10:00 am BST
Speakers: Ian Roberts, Managing Director, Granicus, and Greg Halse , Associate Director, Ambitious

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Team collaborating on a digital project using a tablet with holographic interface over a desk with colorful notes and creative tools.

Key insights from the research:

  • Where confidence in digital public services is growing — and where it’s under pressure.
  • How perspectives differ between workers and citizens.
  • The growing role of AI in public services, and the gap between adoption, awareness, and trust.
  • The importance of leadership, skills and communication alongside technology.
  • What this means for organisations across local government, central government, housing, and the NHS.
BEGIN THE JOURNEY OF DIGITAL TRANSFORMATION

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